Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Damaged or Missing Items

Please inspect your order upon delivery. If an item arrives damaged or if any items are missing, please notify us within 10 days of receiving your shipment so we can assist you promptly. Most damaged items are resolved through a replacement or exchange. To get started, please see the steps below.

How to Start a Return or Exchange

To get started, please follow the steps below so we can assist you as quickly as possible.

  1. Email us at orders@dexsa.com Include your order number
  2. List the item(s) you are requesting to return or exchange
  3. Briefly describe the issue
  4. Attach photos if the item is damaged

Exchanges

If your item arrives damaged or defective, we are happy to offer an exchange or replacement when available. Exchange requests must be submitted within 10 days of receipt and are subject to product availability. Original items may be required to be returned before a replacement is issued.

Returns

Returns may be accepted on a case-by-case basis and must be requested within 10 days of receiving your order. All return requests require approval prior to sending merchandise back. Due to the nature of our products, seasonal items, custom orders, clearance items, and wholesale purchases are final sale unless damaged or defective. Approved returns will receive further instructions from our team.

Additional Information

Dexsa reserves the right to limit or decline returns on large-quantity orders or items that do not meet return guidelines. Shipping charges are non-refundable.